SwagUp is looking for a Logistics Customer Experience Specialist to join our team. This position will be dedicated to working on logistics for our customers ensuring their swag arrives without a hitch! Perfect role for someone that has been in a logistics role before with the desire to problem solve and help improve our customer experience.
We’re looking to scale our Customer Experience team to match the rapid growth we’re experiencing at SwagUp. The ideal candidate is a customer-obsessed problem solver, who is passionate about our mission: make creating and distributing impactful swag as simple as possible! Must be able to think quickly and work in a fast paced environment. We are a rapidly growing company without a lot of defined processes, so perfect for anyone that wants to have input to improve the company. This role is made to enhance clients experience and ensure we are a few steps ahead of any issues we foresee and work with Marketing and Tech on creating processes to avoid clients having a bad experience. We are a client centric company and always work on providing the best experience possible. As our company focuses on building out technology for our clients our Customer Experience team are key to providing feedback on developments needed. If you are looking for a fast paced environment with ability to grow, grab your helmet and join us to the moon!
WHAT SUCCESS LOOKS LIKE
Salary Range: $50,000 - $60,000
SwagUp welcomes and celebrates talent from all backgrounds and perspectives. Our success is directly correlated to our people, and we believe our team should reflect the diversity of the companies we partner with. As an organization, we strive to foster an inclusive, diverse environment where we all work towards a common goal! #tothemoon